Frequently Asked Questions

Get answers to the most common questions about our services, process, and pricing.

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General Questions

We offer a comprehensive range of services including custom apparel & embroidery, screen printing, web design & development, social media marketing, graphic design, and print solutions. We're your one-stop shop for all marketing and branding needs.

We serve clients throughout Long Island and the greater New York area. For web design and digital marketing services, we work with clients nationwide. Contact us to discuss your specific location and needs.

Getting started is easy! Contact us through our contact form, give us a call at (516) 425-5876, or email us at [email protected]. We'll schedule a consultation to discuss your needs and provide a detailed quote.

Absolutely! We work with everyone from small startups and local businesses to large corporations and organizations. Our services are scalable to meet your needs and budget, regardless of your company size.

Custom Apparel & Printing

Screen printing uses ink applied through screens onto fabric, perfect for large quantities and vibrant designs. Embroidery uses thread stitched directly into fabric, creating a premium, textured look ideal for polo shirts, hats, and corporate apparel. We'll recommend the best method based on your design, quantity, and budget.

We don't have strict minimum orders! For embroidery, we can do as few as 1 piece. For screen printing, small quantities start around 12-24 pieces for cost-effectiveness, but we're flexible based on your needs. Contact us to discuss your specific requirements.

Typical turnaround is 10-12 business days for custom apparel after design approval. Rush orders may be available for an additional fee. Larger or more complex orders may require additional time. We'll provide an exact timeline when we quote your project.

For best results, we prefer vector files (AI, EPS, PDF) for logos and simple designs. High-resolution PNG or JPEG files (300 DPI) also work well. Don't have the right format? No problem! We offer design services to convert or create your artwork at an affordable rate.

Web Design & Digital Marketing

Most websites are completed within 1-2 weeks, depending on complexity and content requirements. Simple business websites can be done faster, while complex e-commerce or custom functionality sites may take longer. We'll provide a detailed timeline during our consultation.

Yes! We offer reliable hosting solutions and ongoing maintenance packages. This includes security updates, backups, and technical support to keep your website running smoothly. We can also work with your existing hosting provider if you prefer.

Absolutely! All websites we create are fully responsive, meaning they'll look and function perfectly on desktops, tablets, and smartphones. Mobile optimization is essential in today's digital landscape, and it's included in every project.

Yes! We offer comprehensive social media marketing services including content creation, posting schedules, ad management, and strategy development. We can manage your Facebook, Instagram, LinkedIn, and other social platforms to help grow your online presence.

Yes! We provide Google Ads management to help drive targeted traffic to your website, as well as SEO optimization to improve your organic search rankings. Both services are designed to increase your online visibility and generate more leads for your business.

Pricing & Payment

Pricing varies based on project scope, complexity, and requirements. We provide detailed, transparent quotes for every project with no hidden fees. Contact us for a free consultation and personalized quote based on your specific needs.

We typically require a 50% deposit to begin work, with the balance due upon completion. For larger projects, we may offer payment plans. We accept cash, check, and all major credit cards for your convenience.

Yes! We stand behind our work with quality guarantees. If there are any defects in our custom apparel or printing, we'll make it right. For digital services, we offer revisions to ensure you're completely satisfied with the final result.

Absolutely! We offer volume discounts for larger orders and long-term partnerships. The more you order, the better the per-unit pricing becomes. Contact us with your quantity requirements for a customized quote with volume pricing.

Still Have Questions?

We're here to help! Don't hesitate to reach out with any questions about our services, process, or how we can help grow your business.

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